The end of the year is a prime time to identify what is working for your business and what is not. A fresh start offers a unique opportunity to make any changes necessary to ensure that your operations are running smoothly. Perhaps this year unveiled gaps in your current security program or introduced new security challenges that need attention. Now is the right time to make a change and ensure that your property and assets are protected.
At SecurAmerica, we provide on-site security, asset protection, and threat and risk assessment. We’ve invested time and resources to make sure we’re better than the industry standard across all aspects, including services, procedures, and officer recruitment and training. Let’s take a look at some of the differentiating factors that make us the best security partner.
1. We provide Legendary Service.
The definition of a legend is “a well-known or notorious person, especially in a particular field.” At SecurAmerica, we want to be remembered for our superior customer service. This starts by recognizing that our people are our product. If we’re not putting our best foot forward in recruiting and training, then how could we expect our officers to put their best foot forward for our customers?
We have developed a meticulous recruitment process that allows us to select the right candidates and train them to exceed our customers’ expectations. Our leadership team also proudly fosters an employee-focused work culture to ensure every officer feels respected, valued, and recognized. This investment in our employee satisfaction allows us to operate on a high-touch, responsive business platform customized to each market we serve.
2. We have an unmatched level of responsiveness.
Our employee-focused work culture translates to a customer-centric, responsive security presence. A quality team of officers will significantly impact the property, building, or facility that we serve. We are both the first impression from an experiential perspective and the first line of defense against a threat. To develop an unmatched security program, we start by learning everything about your business—from culture and philosophy to specific needs and issues. We then translate this information into our processes and recruit only the best candidates that reflect what’s most important to you. This tailored approach results in a unique service solution to suit your business.
Comprehensive security coverage doesn’t end with the initial training and seamless transition process to your job site. We also make sure that our officers are continually learning. We have developed a dynamic process where we systematically deliver information and hands-on skills in a way that maximizes retention and prepares our team for real, on-the-job situations. If there is an issue, we are also not afraid to hold our team accountable and do everything in our power to remedy the problem. We also conduct a thorough investigation to identify the root cause to make sure it doesn’t happen again.
3. We go above and beyond to provide a clear and measurable value to our clients.
Our extensive knowledge of key business sectors allows us to deliver a wide range of value-added services in addition to our customized security solutions. While many security companies traditionally place officers at a post and call it a day, we go above and beyond to make sure you’re getting the greatest return on your investment at no extra cost.
Our officers will conduct building condition, safety, maintenance, and janitorial inspections to identify anything that could negatively impact your property’s presentation, safety, and security. We can educate your employees in monthly or quarterly “Lunch and Learn” sessions to address a wide range of local security topics, including but not limited to active shooter procedures, fire drills, CPR/first aid, natural disasters, and home safety.
Our site supervisors will coordinate familiarization tours with the local fire department or law enforcement. We will also oversee the management of security program components such as programming and issuance of access cards, coordination of system repairs or maintenance, conducting site assessments, and establishing relationships with local, state, and federal law enforcement agencies.
The SecurAmerica team operates using a comprehensive suite of technology that enables superior officer performance and productivity. We have the tools to manage physical patrolling, incident tracking, and overall security management through this technology.
To be the best security provider, we start by attracting and retaining exceptional people. By investing in and taking care of our team, we promote loyalty and deliver Legendary Service. We then translate our employee-focused work culture to a customer-centric approach that’s uniquely tailored to your business needs. When developing that approach, we will not nickel and dime you to add measurable value-added services. Ready to start the transition? Get in touch with our team to learn how to bring our unparalleled, responsive service to your company in a seamless transition process.